Privacy Policy

This Privacy Policy explains how Titlely processes personal data when you visit titlely.site, register for courses, or communicate with us. It applies to our website and related course services and should be read together with any terms that apply to a specific offering.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

We may collect identifiers such as name and contact details, account and profile information, course registration details, payment-related records, communications sent to us, and technical data such as device type, browser information, log data, and usage activity. If you submit content in course forms, assessments, or messages, that content may also be processed.

The categories collected depend on how the site and courses are used.
02

Sources of Data

We receive personal data directly from you when you create an account, enroll in a course, complete forms, or contact us. We also collect data automatically through the site, cookies, and similar technologies, and may receive limited information from payment processors, analytics providers, and other service partners that support our operations.

Information may come from direct submissions, site activity, and service providers involved in operation.
03

Cookie Types

The site may use essential cookies to support login, security, and basic navigation; preference cookies to remember settings; and analytics cookies to understand site performance and course engagement. Cookies may be session-based or persistent, depending on their function and lifespan.

We use a limited set of cookies for operation, preferences, and measurement.
04

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, saved preferences, or course access features. We do not rely on cookie controls to override settings required for security or core service operation.

Browser settings and device controls can be used to limit non-essential cookies.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, ask for correction of inaccurate information, or object to certain processing where applicable. You may also ask us to delete data that is no longer needed or to review a request if you believe it was handled incorrectly.

Available rights depend on the nature of the data and applicable law.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or issue involved. We may ask for information needed to confirm your identity and to locate the relevant records. If a request cannot be fully granted, we will explain the reason where appropriate.

We may need information to verify identity before acting on a request.
Data Retention

Retention

We retain personal data for the period needed to provide services, maintain records, resolve disputes, meet legal or accounting requirements, and support security and fraud prevention. When data is no longer required, we delete it, anonymize it, or restrict it so it is no longer actively used.

Records are kept only for as long as needed for the stated purpose or legal obligations.
Policy Updates

Policy Changes

When we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version takes effect when posted unless a different effective date is stated.

We may revise this notice to reflect operational, legal, or technical changes.
Contact Information

Contact Information

Privacy email
Telephone
+65 8138 6744
Mailing address
32, Tg Pagar Rd, Singapore, SG
Privacy contact
01

How We Use Data

We use personal data to provide and manage accounts, enrollments, and course access; process payments and related records; communicate about services, updates, and support; maintain security, prevent fraud, and troubleshoot technical issues; analyze site and course performance; comply with legal obligations; and enforce our terms and policies.

Processing is limited to operational needs and the purposes described here.
02

Service Providers

We may share personal data with vendors that host the site, process payments, provide analytics, deliver communications, support customer service, or help administer courses. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their functions.
03

Legal Disclosures

We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate misuse, or support the safety and security of users, systems, and services. We may also share information in connection with a corporate transaction or similar event, subject to applicable safeguards.

Disclosure may be required to comply with law, court orders, or lawful requests.